CBSE Re-evaluation Issues Prompt Centre to Request Report on Server Failures and Payment Problems

Union Education Minister Dharmendra Pradhan has officially requested a comprehensive report from the Central Board of Secondary Education (CBSE) concerning significant technical failures experienced during the post-result review process. This includes reports of server crashes and issues with the payment gateway.

The demand comes in response to numerous complaints from students and parents regarding payment errors and disruptions on the CBSE portal. Many are expressing concerns regarding the reliability of the new On-Screen Marking system, which was implemented to enhance the accuracy of assessment but appears to have encountered several operational challenges.

The Ministry of Education is particularly focused on understanding the cause of these failures, as they have impacted the ability of students to review their exam results and contest marks where necessary. As the academic calendar progresses towards critical examinations, resolving these issues swiftly is paramount to ensuring fairness and transparency in the evaluation process. Further details from the CBSE are expected as the investigation unfolds.